Privacy Policy

Last Updated: 26 February 2025

Induna Safety Wear (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.indunasafetywear.co.za.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

A. Information You Provide Directly

Personal Details: Name, email address, phone number, and delivery address when placing an order or contacting us.
Order Information: Shoe size, quantity, and payment preference.
Billing Information: For processing payments (handled securely by third-party providers).

B. Information Collected Automatically

Device & Browsing Data: IP address, browser type, pages visited, and time spent on our website.
Cookies & Tracking Technologies: We use cookies to enhance your browsing experience (see Section 6).

2. How We Use Your Information

We use your personal information to:

Process and fulfil orders.
Provide customer support and respond to inquiries.
Improve website functionality and user experience.
Send order updates, promotions, and marketing emails (you can opt-out anytime).
Comply with legal requirements and prevent fraud.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Service Providers: Third-party payment processors and delivery partners for order fulfilment.
Legal Authorities: If required by law or to protect against fraudulent activities.

4. Data Security

We implement strict security measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

5. Your Rights & Choices

You have the right to:

Access, correct, or delete your personal data.
Opt out of marketing emails at any time.
Request details on how we process your information.

To exercise your rights, contact us at support@indunasafetywear.co.za.

6. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. You can modify your browser settings to disable cookies, but some features of the website may not function properly.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to review their policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

For any questions regarding this Privacy Policy, please contact us:

Email: support@indunasafetywear.co.za
Phone: +27 67 310 4829

By using our website, you consent to the terms outlined in this Privacy Policy.